Blog Archives

Beyond Enterprise 2.0 ROI, evaluation and management of knowledge in the workplace

My colleague Penny Edwards has a nice post @ Headshift on measurement and social software, which reopens in a smart way the conversation about return on investment (ROI) we had months ago with Luis Suarez, Dennis Howlett, Jon Husband and

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Posted in Misc

Enterprise 2.0 revisiting fundamentals of General Management (11/16) – Situational Measurement (rather than a priori ones)

I already had the opportunity to share my view on this topic in a past blog post @ Headshift. The simple argument is that, because social computing is about situational, group-oriented, user-centric, functionally simple tools, there is no need to

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Posted in PostDoc

(Non) Adoption of social computing in organisations: busyness or laziness? (mirror)

When people consider introducing social-computing in their organisation, one of the questions that regularly comes up is ROI: “what is the impact of social tools, whether blogs or wikis or social networks or social bookmark or all of them, on

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Posted in Misc