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This is the one that Andrew McAfee probably had in mind when he coined the term “Enterprise 2.0” and defined it as the use of social software platforms within companies or between companies and their partner and /or customers. Social networks replace directories. Behind there is the very same intuition that lead to the creation of Facebook: alumni directories are out of age; one can do much better. This challenges centralised mailing systems in their role of corporate “white pages”. Social networks humanise directories by allowing putting a face on a name, displaying additional […] One of the many technical issue organisations have to deal with is information organisation. One can call it classification. This is traditionally addressed thru a comprehensive set of taxonomy. Trick is that it is an endless and never user satisfying job. It is costly and often irrelevant. Some organisations have regular commissions to agree on […] Blogs, wikis, social-bookmarks, rss feeds complement e-mails and Electronic Content Management (ECM) systems. Because e-mails are attached to a person, they are temporary: when the person leaves the company or department, the information ceases to be accessible. The company loses knowledge. They also are a good source for viruses and evasion. They are expensive to […] But ‘Enterprise 2.0’ is nothing without the cultural level. Let’s be clear about it: if the introduction of new tools brings in new ways of doing things, it does not necessarily change the whole thing. For those who have social computing as a living (on top of as a way of life), it is obvious […] |
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