When it comes to dealing with online communities today there is some confusion between socialized services and communities of practices.
This confusion is similar to the one between collaboration and participation in enterprise social computing.

Most people see online communities as communities of practices, which are known to be hard to implement because they require engagement of […]

In this post, I will share some of ideas and findings that kept me and my team busy lately. Part of the text below has been co-authored so I would like to associate Du Juan, Han-Leon Chia and Sunny Lim to this post. It voluntarily is focused on system design.
We address in a renovated way, […]